Overview
Create Allied Health provides expert housing navigation for complex cases where standard housing services have been unable to achieve outcomes. Our clinical social workers bring clinical assessment skills, crisis intervention expertise, NCAT application experience, guardianship knowledge, and professional advocacy to help clients secure and sustain safe, appropriate accommodation.
Crisis Housing Intervention
When a client faces immediate homelessness, eviction, or unsafe living conditions, we respond within 48 hours to provide:
- Rapid clinical assessment of housing needs and risk factors
- Clinical stabilisation and immediate safety planning
- Emergency placement coordination with crisis accommodation providers
- Advocacy with housing services and government agencies
NCAT Housing Applications
We have extensive experience with NSW Civil and Administrative Tribunal processes for housing and accommodation matters, including:
- Guardianship applications for accommodation decisions
- Capacity assessment to support tribunal applications
- Tribunal preparation including evidence gathering and report writing
- Coordination of clinical evidence from treating teams
Complex Housing Navigation
For clients who face multiple barriers to securing housing, we provide hands-on support through every stage of the process:
- Property search and identification of suitable options
- Attendance at property inspections with the client
- Professional references and clinical support letters for applications
- Tenancy education and skills building
- Sustainment follow-up after move-in to prevent tenancy breakdown
Social Housing Applications
We support clients applying for priority social housing through:
- Priority housing advocacy with clinical evidence
- Professional support letters documenting housing need and clinical circumstances
- Application preparation and submission
- Follow-up and escalation with housing providers
SDA/SIL Provider Matching
For NDIS participants requiring Specialist Disability Accommodation (SDA) or Supported Independent Living (SIL), we provide:
- Specialist disability accommodation assessment
- SDA and SIL provider identification and matching
- Clinical evidence reports for NDIS housing funding applications
- Coordination with support coordinators and NDIS planners
Aged Care Placement
When residential aged care is the appropriate pathway, we support clients and families through:
- Residential aged care assessment and facility research
- Family mediation around placement decisions
- My Aged Care coordination and ACAT referrals
- Transition support and adjustment follow-up
Tenancy Sustainment
Securing housing is only the first step. We help clients maintain their tenancies through:
- Dispute resolution with landlords and real estate agents
- Tenancy rights advocacy and education
- Household management support and skills development
- Early intervention when tenancy breakdown is at risk
When to Refer
Consider referring to Create Allied Health for housing support when a client is experiencing:
- Crisis homelessness or imminent eviction
- NCAT applications for accommodation or guardianship
- Mental health barriers causing repeated rental application rejections
- Hospital discharge with no safe accommodation identified
- Aged care placement needs with family conflict
- Multiple failed housing attempts through standard channels
- Decision-making capacity concerns impacting housing choices
- Workers compensation housing needs
- SDA or SIL transitions requiring clinical advocacy
Funding
Housing support services can be funded through:
- NDIS (Improved Living Arrangements, Capacity Building)
- iCare
- WorkCover
- Hospital discharge budgets
- Aged care funding
- Private fee-for-service
- Department of Veterans' Affairs (DVA)
Response Times
- Crisis referrals: 24–48 hours
- Standard referrals: Within 72 hours